updates

General News Update

Hi Everyone,

Its been exactly 45 days since my last update. (That felt a bit like confession!) Must do better, like one every two weeks....(which is my new goal!)

Its been a busy six weeks here at Corum Real Estate Services, we’ve been out on the road attending quite a few conferences - the Laing + Simmons Annual Conference, the Century 21 Annual Conference, and of course AREC 09!

This year Corum had two stands at AREC, one dedicated to Corum Real Estate Services, the other dedicated to Corum Training. I’m really proud of both stands this year. Real Estate Services theme was “Don’t blow your money on transaction fees” and we had a money blowing machine on the stand, with lucky winners at the end of every session trying to grab some great cash prizes. It was heaps of fun and definitely attracted a lot of attention. The theme for training was about getting FIT for your job, and we had a masseuse and a WII Fit on the stand which seemed to release the “competitive” side of a lot of the attendees. My marketing team were certainly busy for a couple of weeks leading up to this, but I must say, they did a fabulous job!

I’ve put together some photos of both stands that can be viewed on the web site.

Corum Team AREC 2009 from Samantha McLean on Vimeo.



Historical Reports for Agents now available on the web!
We are also about to release another product enhancement to the Agent Websites which will hopefully be a great time saver. As you know we email agent reports daily, and at the same time, they are made available on the website under your client account number. This has not changed, but now historical reports will be available for you to download at anytime. (Previously these were sent manually by customer care.

So if you need to “step back in time” for any reason you can now do so simply by logging into the agent portal. This enchancement goes live on the same day that iPhone 3.0 goes live - the 18th of June.

Congratulations Deborah Wallace
For the past two years, Deborah Wallace has worked very closely with me in developing business and providing some great customer service in the QLD and NT regions. Many of our QLD customers will know Deb well, as she has travelled extensively up and down the coast during this time -- not to mention all the events that she has attended. As I have taken on some additional responsibilities at Corum I am pleased to announce that Deb has, for her wonderful efforts, been promoted to National Sales Manager for Corum Real Estate Services. We are now keenly looking for an Account Manager in QLD to work with our BDM in Brisbane, Shaun Hosking. Please join me in congratulating Deborah.

That’s about it for this post, have a great week!

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Introducing Utility Payments!

Hi Everyone,

Today we officially announce the update to the functionality of all of our rent card products in the area of payment options available to tenants. From today, Monday 27th of April if your tenants are required to pay utilities such as, water, gas or electricity to you, they can now do so by logging onto through the tenant payment websites.

Agent Reporting will now include any utility payments made by your tenants. Please click here to download the official notification for more details.

Marketing in a minute?
People that know me well know that I read a lot of junk mail (email and snail mail!). Sometimes the best ideas come from random emails I get from my Inbox and I thought as this is a “blog” I thought I might start sharing some of the better ones that I get.

One of my favourite newsletters that I’ve subscribed to of late is called “The Marketing Minute” by Marcia Yudkin. It’s called the marketing minute because each week she offers something short and snappy so that time poor people will actually read what she sends out. Topics cover all sorts of things like postcard marketing, customer satisfaction, writing for the web and other interesting things. You can find the marketing minute here.

Have a great week.
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